Implementation & Support
Beanworks directly provides the services needed to quickly and easily implement the software solutions at your Club. This includes configuration and set-up, online user training and go-live management. In addition, The Beanworks staff provides regular business hours customer support via email and telephone channels. For after-hours support, Beanworks maintains a robust support team based in Vancouver, Canada.
Phones are answered immediately whenever possible, and live support staff is standing by 9AM – 8PM EST. Support emails are monitored off hours, and on-call staff ensures there is always someone to assist.